>>Frequently Asked Questions

How do I register for a workshop?

You can do one of a few things.

1. Simply contact us on 07 5575 8111
2. Complete our workshop registration form
3. Email us your contact details for us to contact you

 
What happens if I need to cancel my registration for a workshop?
You will need to contact us via email stating your registration details (which have been previously emailed to you upon your registration). This needs to be recieved by Total Performance Group no later than 5 days prior to the commencement of the program to waiver the late cancellation fee.
                 
How much is the late cancellation fee?
10% of the workshop investment.
                 
How and when do I get charged?
A representative from Total Performance Group will contact you upon receipt of your registration. You can choose to pay by cheque or credit card. Your registration to attend the workshop will not be confirmed until payment has been received in full at least two weeks prior to the commencement of the workshop.
                 
What do I receive when I attend any of the workshops?

All participants will receive the following as part of their workshop experience:

  • Pre & post skills assessment (see Toolbox Analysis Systems)
  • 4 x 2 1/2 hour coaching sessions, spaced weekly after the completion of each program. This coaching sessions assesses the participants competency to apply the skills learnt during the program. Role-plays, case studies and shared experiences form the basis of the session.
  • Personal Performance Report. The faciliator will provide a detailed participants report outlining improvements, competencies and recommendations.
  • Repeat program. All participants have the ability to repeat the same program within in the next 12 months free of charge.
                 
What does rent to own mean?
The term "rent to own" means at the end of the 12 month agreed term (where you have invested a monthly payment consequetively for 12 months), the product is yours to keep forever!
 
What are my computer requirements to run the CD Roms?
Please click here to download our computer requirements specifications.

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