>>About Us

Founder

The Total Performance Group (TPG) was founded by Tony Martin in 1984,after a successful international business career where he excelled with one of Australia's top ten companies in Senior Management, Sales and Marketing.

For more than twenty years, Tony’s focus continues to be on Training and Business Development. A dynamic speaker, motivator and trainer, Tony is widely regarded by his many corporate clients as Australia’s premier Management, Sales and Personal Motivation communicator.

The Total Performance Group’s reputation developed with continued success in a cross section of Industry and Commerce. Industry Groups include Transport, Motor Vehicle, Electronics, Records Management, Insurance, Banking, Retail Sales, and Manufacturing. In addition to our corporate clients around Australia, Total Performance Programs are exported to the U.K., U.S.A. and South East Asian markets.

History

In 1990 Total Performance Group formed a business partnership with Queensland based corporation Incitec Ltd to pioneer the principle of interactive training through Laser Vision. This highly successful venture went on to produce the largest library of human resource programs in the Southern Hemisphere.

In 1994 Total Performance Group developed the first Australian produced Human Resource CD Rom program and since then further programs have been developed, with an investment in excess of $3,000,000, to complete the world's largest business coaching multimedia library.

Building a Better Business:	Fast Track Sales System:
Better Business System Business Improvement Workshop Standards of Performance Peak Performance Leadership S.U.P.E.R.B. Customer Service Turning Telephone Enquiries Into Sales Intpersonal Selling Skills SalesMaker (Tool) (Currently under development) Toolbox Analysis System	Formula for Selling Success 5 Customer Decision Factors Interpersonal Selling Skills The C.L.I.N.G. Sales Formula Matching Benefits To Needs Handling Objections / Closing the Sale Controlling The Sale With Questions The Total Performance Salesperson Toolbox Analysis System
Advanced Selling Skills:	Negotiating for Profit:
Total Performance Sales Model Positioning with the Buying Influencers Tactical Probing Skills Building Business Partnerships Part I Building Business Partnerships Part II Account Development Profile (Tool) SalesMaker (Tool) (Currently under development) Toolbox Analysis System	The Buying Negotiators Personal Workshop The Competitive Buying Negotiator The Collaborative Sales Negotiator Toolbox Analysis System

The Total Performance programs are written and designed to exacting, world-class standards by a team of writers, programmers and designers who are available to assist our clients as required.

All multi-media programs have been:

Written and produced in Australia using Australian Actors.
Designed specifically to meet the business challenges of today's marketplace.
Produced using cutting edge technology.

Significant resources are constantly re-invested back into research and development of new and innovative programs to ensure Total Performance remains at the forefront of today's training and development.

The Total Performance Business Development System provides a detailed insight, and the effective means to develop and organisation's most valuable resource, its people.

The System covers all aspects of developing people, primarily in Business Improvement Systems, Negotiation, Sales, Leadership and Customer Service disciplines; from selecting the most suitable applicant for a position to maximising the potential of the existing team. The System identifies the levels of commitment, motivation and competence, and facilitates the design of effective training and development strategies to achieve the desired standard. Regular monitoring through the Total Performance Toolbox system ensures progressive improvement.

All programs and profiles have a common philosophy and theme, and are integrated to allow personal progress to be monitored and tracked - making the Total Performance System distinctive and more powerful than other available team management systems.

The size and quality of the library ensures that Total Performance customers have access to one of the most extensive and contemporary Profit Improvement and staff development tools available anywhere in the world.

The client list includes respected corporates such as: